When gambling at any online casino, you might experience some issues. If that happens you are entitled to make a complaint with official government regulatory bodies which issue licences or an independent mediatory bodies, such as AskGamblers.
If you are experiencing any issues with Novibet Casino regarding Payment, Bonuses, Software, Deposit, Accounts or other, you are welcome to file a complaint with the AskGamblers Casino Complaints Service.
At Novibet we pride ourselves on providing an exceptional level of Customer Support. Whatever the problem, our dedicated support team is ready and waiting to address the issue as quickly and efficiently as possible. Should a problem arise, then all UK Customers have the right to seek External Resolution of Disputes by an external ADR. The Independent Betting Adjudication Service (www.ibas-uk.com) will act as the ADR for Novigroup Limited in respect of all UK players and not in its capacity as a regulator. The ADR can be contacted by email at email@example.com and contacting the ADR is free of charge for customers.